Administration Support

We provide dependable BPO admin support, streamlining operations, managing schedules and communications, keeping teams organized, compliant, efficient, and calm daily.

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Services

  • Returns Processor

    Efficient, accurate returns processing: authorize RMAs, inspect items, update inventory, issue refunds or exchanges, coordinate carriers, analyze root causes, reduce chargebacks, speed resolutions, and protect customer loyalty without full-time hires.

  • Admissions Officer

    Responsive, student-centered admissions support: manage inquiries, guide applicants, assess documents, schedule interviews, coordinate decisions, maintain CRM compliance, report metrics, and boost yield without cost and complexity of hiring full-time staff.

  • Data Entry Specialist

    Accurate, fast, and detail-oriented data entry—cleansing, formatting, and uploading records, updating CRMs and spreadsheets, verifying information, and maintaining data integrity—so operations run smoothly without full-time overhead or costly staffing burdens.

  • Admin Coordinator

    Reliable administrative coordination: streamline processes, manage communications, coordinate schedules, prepare reports, maintain records, support teams, and improve efficiency, providing professional coverage and flexibility without unnecessary cost of a full-time hire.

  • Confidential Executive Support

    Trusted, discreet executive support: safeguarding sensitive information, managing communications, calendars and travel, coordinating stakeholders, and handling critical follow ups, empowering leaders to operate efficiently and securely without full time overhead.

  • Board Liaison Officer

    Strategic, discreet board liaison support: coordinating meetings, preparing agendas and minutes, managing resolutions, ensuring compliance, facilitating communications, and tracking follow-ups, so directors stay aligned and governance strengthens without full-time costs.

  • Leasing Coordinator

    Efficient leasing coordination: schedule showings, qualify leads, process applications, prepare leases and renewals, update CRM, ensure compliance, accelerate occupancy, reduce vacancies, and support owners without the expense of hiring full-time.

  • Property Manager Assistant

    Responsive, organized property management support — handling tenant inquiries, maintenance coordination, rent tracking, listings, and reporting, so portfolios run smoothly, vacancies shorten, compliance holds, and owners gain time without full-time costs.

  • Email & Calendar Manager

    Attentive and proactive email and calendar management, prioritizing messages, scheduling meetings, preventing conflicts, and following up, so leaders stay focused and prepared without the overhead of hiring or supervising staff.

  • Document Controller

    Meticulous, compliant, and organized document control: managing versions, tracking approvals, standardizing formats, and ensuring secure access, so teams find the file quickly while meeting regulatory requirements and maintaining audit readiness.

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